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	<title>Comments on: Centera Complaints</title>
	<atom:link href="http://www.drunkendata.com/?feed=rss2&#038;p=653" rel="self" type="application/rss+xml" />
	<link>http://www.drunkendata.com/?p=653</link>
	<description>A blog for storage administrators and data managers.</description>
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		<title>By: MBB</title>
		<link>http://www.drunkendata.com/?p=653&#038;cpage=1#comment-18199</link>
		<dc:creator>MBB</dc:creator>
		<pubDate>Thu, 15 May 2008 23:41:09 +0000</pubDate>
		<guid isPermaLink="false">http://www.drunkendata.com/?p=653#comment-18199</guid>
		<description>Hello,

Speaking of Centera complaints, can anyone tell me how to migrate data off to another vendor&#039;s SAN box or if that&#039;s even possible? I don&#039;t want to hijack this thread, but if anyone can just point me in the right direction or email me some links it would be greatly appreciated. 

Thanks very much,
MBB
exit311@hotmail.com</description>
		<content:encoded><![CDATA[<p>Hello,</p>
<p>Speaking of Centera complaints, can anyone tell me how to migrate data off to another vendor&#8217;s SAN box or if that&#8217;s even possible? I don&#8217;t want to hijack this thread, but if anyone can just point me in the right direction or email me some links it would be greatly appreciated. </p>
<p>Thanks very much,<br />
MBB<br />
<a href="mailto:exit311@hotmail.com">exit311@hotmail.com</a></p>
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		<title>By: Administrator</title>
		<link>http://www.drunkendata.com/?p=653&#038;cpage=1#comment-17964</link>
		<dc:creator>Administrator</dc:creator>
		<pubDate>Sun, 13 Jan 2008 15:39:19 +0000</pubDate>
		<guid isPermaLink="false">http://www.drunkendata.com/?p=653#comment-17964</guid>
		<description>Woofpack,

I am sorry if your reading of this blog has led you to the conclusion that I (1) ignore factual evidence or (2) provide a biased account of EMC input.  You can draw whatever you want from the blog, I guess.  As for the input from EMC, it hasn&#039;t happened.  You are misinformed.

With the exception of a couple of chats with David Black, for whom I have enormous respect by the way, I have not heard one peep from EMC except via their bloggers who always put ad hominem attacks ahead of answers, then do not address factual issues at all.

If you see the most current blog, I have provided the world with the link you offered to the paper supposedly justifying EMC&#039;s claim that they are &quot;compliance certified.&quot;  The EMC sponsored paper from Cohassett explicitly states that they have never seen or deployed a Centera, that their opinion is based on EMC oral input and collaterals alone, and that nothing they say should be regarded as legal advice viz compliance.  When I criticize this as insufficient to justify the vendor&#039;s claim that their product has been certified by a government entity, is it spin?  I guess in your view it must be, but not in the view of hundreds of thousands of readers of this blog (or why would they keep coming back?)

Your opinion is yours, and there are a lot of other blogs you can visit if you find this one biased against your preferred vendor.</description>
		<content:encoded><![CDATA[<p>Woofpack,</p>
<p>I am sorry if your reading of this blog has led you to the conclusion that I (1) ignore factual evidence or (2) provide a biased account of EMC input.  You can draw whatever you want from the blog, I guess.  As for the input from EMC, it hasn&#8217;t happened.  You are misinformed.</p>
<p>With the exception of a couple of chats with David Black, for whom I have enormous respect by the way, I have not heard one peep from EMC except via their bloggers who always put ad hominem attacks ahead of answers, then do not address factual issues at all.</p>
<p>If you see the most current blog, I have provided the world with the link you offered to the paper supposedly justifying EMC&#8217;s claim that they are &#8220;compliance certified.&#8221;  The EMC sponsored paper from Cohassett explicitly states that they have never seen or deployed a Centera, that their opinion is based on EMC oral input and collaterals alone, and that nothing they say should be regarded as legal advice viz compliance.  When I criticize this as insufficient to justify the vendor&#8217;s claim that their product has been certified by a government entity, is it spin?  I guess in your view it must be, but not in the view of hundreds of thousands of readers of this blog (or why would they keep coming back?)</p>
<p>Your opinion is yours, and there are a lot of other blogs you can visit if you find this one biased against your preferred vendor.</p>
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		<title>By: woofpack4life</title>
		<link>http://www.drunkendata.com/?p=653&#038;cpage=1#comment-17962</link>
		<dc:creator>woofpack4life</dc:creator>
		<pubDate>Sat, 12 Jan 2008 19:21:37 +0000</pubDate>
		<guid isPermaLink="false">http://www.drunkendata.com/?p=653#comment-17962</guid>
		<description>I am not on the EMC payroll, but I do work in the industy and know a fair amount about EMC&#039;s technology (and other vendors for that matter).  From what I understand in talking with people at EMC over the years, they have directly addressed your &quot;issues&quot; with factual evidence, and you&#039;ve pretty much ignored them, or tried to spin the info they provided.  So they have stopped responding to you.  I can&#039;t blame them based on the obvious blind bias I see in your posts.</description>
		<content:encoded><![CDATA[<p>I am not on the EMC payroll, but I do work in the industy and know a fair amount about EMC&#8217;s technology (and other vendors for that matter).  From what I understand in talking with people at EMC over the years, they have directly addressed your &#8220;issues&#8221; with factual evidence, and you&#8217;ve pretty much ignored them, or tried to spin the info they provided.  So they have stopped responding to you.  I can&#8217;t blame them based on the obvious blind bias I see in your posts.</p>
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		<title>By: Administrator</title>
		<link>http://www.drunkendata.com/?p=653&#038;cpage=1#comment-17958</link>
		<dc:creator>Administrator</dc:creator>
		<pubDate>Fri, 11 Jan 2008 13:14:30 +0000</pubDate>
		<guid isPermaLink="false">http://www.drunkendata.com/?p=653#comment-17958</guid>
		<description>Thanks for the feedback woofpack4life. The Cohasset Report is interesting, but it doesn’t change the fact that EMC claims the government has certified its wares, not a paid analyst assessing its operations against its interpretation of a reg.

I have invited EMC to clear the air regarding the statements of the “misguided 10%” and will wait for them to do so. So far, I have only the numbers of analysts to describe shipment volumes and only parabalistic and second hand information about both customer satisfaction and issues.

IT Pro magazine’s award is also not a compelling reason to buy a product. Never has been. I was let go from Byte and Switch a while back for publishing the email chatter between editors regarding their nascent awards program. My impression of most editorial awards is that they tend to go to big advertisers as often as they do to great products.

Since you are a big Centera fan, why not ask the folks at EMC to join our quest for accuracy — truth, justice and the American way — and to respond to the questions that have been put here directly. Unless you are on the payroll and can address them directly?</description>
		<content:encoded><![CDATA[<p>Thanks for the feedback woofpack4life. The Cohasset Report is interesting, but it doesn’t change the fact that EMC claims the government has certified its wares, not a paid analyst assessing its operations against its interpretation of a reg.</p>
<p>I have invited EMC to clear the air regarding the statements of the “misguided 10%” and will wait for them to do so. So far, I have only the numbers of analysts to describe shipment volumes and only parabalistic and second hand information about both customer satisfaction and issues.</p>
<p>IT Pro magazine’s award is also not a compelling reason to buy a product. Never has been. I was let go from Byte and Switch a while back for publishing the email chatter between editors regarding their nascent awards program. My impression of most editorial awards is that they tend to go to big advertisers as often as they do to great products.</p>
<p>Since you are a big Centera fan, why not ask the folks at EMC to join our quest for accuracy — truth, justice and the American way — and to respond to the questions that have been put here directly. Unless you are on the payroll and can address them directly?</p>
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		<title>By: woofpack4life</title>
		<link>http://www.drunkendata.com/?p=653&#038;cpage=1#comment-17953</link>
		<dc:creator>woofpack4life</dc:creator>
		<pubDate>Fri, 11 Jan 2008 01:24:57 +0000</pubDate>
		<guid isPermaLink="false">http://www.drunkendata.com/?p=653#comment-17953</guid>
		<description>How many do regret it now or will in the future? That&#039;s a good question. If you blog is the only indicator, it sounds like a pretty small minority (10ths of a percent based on the 3500+ installs). That&#039;s why your arguement that market share numbers are BS is erroneous. I would agree with you in certain situations, but not in this case. If the issues you site were truly as widespread and as extreme as you make them out to be, then the marketshare numbers wouldn&#039;t be what they are, and would be shrinking, when in fact they appear to be growing. You make it sound like the 3500 corporations that purchased Centera are lemmings, walking over a cliff with Centera in hand...&quot;go with the flow&quot; as you put it. The market doesn&#039;t work that way. People do research before making purchases, and bad products get bad reputations and lose marketshare, not maintain or gain marketshare. By the way, technology support issues occur with the best products and best companies in the world, including EMC. Most of these companies don&#039;t have the 94% marketshare that Centera does either (per Gartner).

By the way, readers of Window&#039;s IT Pro Magazine gave Centera the award for the best Enterprise Backup/Recovery/Archive Hardware product last year. I don&#039;t think those kind of reader&#039;s choice awards get handed out to bad products.

Finally, you mention that &quot;compliance certified&quot; is marketing foo. A cursury review of EMC&#039;s website leads to this 3rd party link that details the SEC17a-4(f) compliance that EMC&#039;s &quot;foo&quot; is based on:
&lt;a href=&quot;http://www.emc.com/collateral/analyst-reports/cohasset-rpt-emc-centera-cx-wp-ldv.pdf &quot; target=&quot;_blank&quot; rel=&quot;nofollow&quot;&gt;Cohasset Report&lt;/a&gt;.</description>
		<content:encoded><![CDATA[<p>How many do regret it now or will in the future? That&#8217;s a good question. If you blog is the only indicator, it sounds like a pretty small minority (10ths of a percent based on the 3500+ installs). That&#8217;s why your arguement that market share numbers are BS is erroneous. I would agree with you in certain situations, but not in this case. If the issues you site were truly as widespread and as extreme as you make them out to be, then the marketshare numbers wouldn&#8217;t be what they are, and would be shrinking, when in fact they appear to be growing. You make it sound like the 3500 corporations that purchased Centera are lemmings, walking over a cliff with Centera in hand&#8230;&#8221;go with the flow&#8221; as you put it. The market doesn&#8217;t work that way. People do research before making purchases, and bad products get bad reputations and lose marketshare, not maintain or gain marketshare. By the way, technology support issues occur with the best products and best companies in the world, including EMC. Most of these companies don&#8217;t have the 94% marketshare that Centera does either (per Gartner).</p>
<p>By the way, readers of Window&#8217;s IT Pro Magazine gave Centera the award for the best Enterprise Backup/Recovery/Archive Hardware product last year. I don&#8217;t think those kind of reader&#8217;s choice awards get handed out to bad products.</p>
<p>Finally, you mention that &#8220;compliance certified&#8221; is marketing foo. A cursury review of EMC&#8217;s website leads to this 3rd party link that details the SEC17a-4(f) compliance that EMC&#8217;s &#8220;foo&#8221; is based on:<br />
<a href="http://www.emc.com/collateral/analyst-reports/cohasset-rpt-emc-centera-cx-wp-ldv.pdf " target="_blank" rel="nofollow">Cohasset Report</a>.</p>
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		<title>By: Administrator</title>
		<link>http://www.drunkendata.com/?p=653&#038;cpage=1#comment-17939</link>
		<dc:creator>Administrator</dc:creator>
		<pubDate>Mon, 07 Jan 2008 22:25:07 +0000</pubDate>
		<guid isPermaLink="false">http://www.drunkendata.com/?p=653#comment-17939</guid>
		<description>woofpack4life,

Thanks for the feedback.  But market share numbers are pure BS.  We are not questioning how many folks have deployed Centeras, but rather how many regret it now or will in the future.  If the issues cited here and in the other post where you put an identical comment are any indication, Centera has issues that mitigate its value proposition.

Unfortunately, a lot of adoption appears predicated on exactly the basis that you are suggesting:  go with the flow.  I want to make sure that folks don&#039;t regret their decisions later.  

Since you are so pro Centera, it seems, how about encouraging EMC to respond to the most recent post, which asks what improvements have been made to the product or for explanations of the reality behind the marketing foo the company is using to sell it (&quot;compliance certified&quot;).

Thanks for the input.</description>
		<content:encoded><![CDATA[<p>woofpack4life,</p>
<p>Thanks for the feedback.  But market share numbers are pure BS.  We are not questioning how many folks have deployed Centeras, but rather how many regret it now or will in the future.  If the issues cited here and in the other post where you put an identical comment are any indication, Centera has issues that mitigate its value proposition.</p>
<p>Unfortunately, a lot of adoption appears predicated on exactly the basis that you are suggesting:  go with the flow.  I want to make sure that folks don&#8217;t regret their decisions later.  </p>
<p>Since you are so pro Centera, it seems, how about encouraging EMC to respond to the most recent post, which asks what improvements have been made to the product or for explanations of the reality behind the marketing foo the company is using to sell it (&#8220;compliance certified&#8221;).</p>
<p>Thanks for the input.</p>
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		<title>By: woofpack4life</title>
		<link>http://www.drunkendata.com/?p=653&#038;cpage=1#comment-17936</link>
		<dc:creator>woofpack4life</dc:creator>
		<pubDate>Mon, 07 Jan 2008 21:44:27 +0000</pubDate>
		<guid isPermaLink="false">http://www.drunkendata.com/?p=653#comment-17936</guid>
		<description>A few stats on Centera:

EMC owns the majority of the Content Addressable Storage market share at 94%.   
- Over 400 ISV&#039;s see the value of and have invested the resources to create API&#039;s for archiving directly to Centera 
- As of Centera&#039;s 5 yr anniversary in April &#039;07, EMC had more than 3500 Centera customers, including the top 20 companies on the Fortune 500.  These clients were storing more than 150 PB of info on Centera.  

I&#039;m not saying that your support issues aren&#039;t legitimate, but you gentlemen appear to be in the vast minority.</description>
		<content:encoded><![CDATA[<p>A few stats on Centera:</p>
<p>EMC owns the majority of the Content Addressable Storage market share at 94%.<br />
- Over 400 ISV&#8217;s see the value of and have invested the resources to create API&#8217;s for archiving directly to Centera<br />
- As of Centera&#8217;s 5 yr anniversary in April &#8217;07, EMC had more than 3500 Centera customers, including the top 20 companies on the Fortune 500.  These clients were storing more than 150 PB of info on Centera.  </p>
<p>I&#8217;m not saying that your support issues aren&#8217;t legitimate, but you gentlemen appear to be in the vast minority.</p>
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		<title>By: InterestedParty</title>
		<link>http://www.drunkendata.com/?p=653&#038;cpage=1#comment-17171</link>
		<dc:creator>InterestedParty</dc:creator>
		<pubDate>Wed, 29 Nov 2006 16:00:45 +0000</pubDate>
		<guid isPermaLink="false">http://www.drunkendata.com/?p=653#comment-17171</guid>
		<description>Mike, I bet cluster B does not have Cluster A&#039;s data when the replication queue is zero</description>
		<content:encoded><![CDATA[<p>Mike, I bet cluster B does not have Cluster A&#8217;s data when the replication queue is zero</p>
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		<title>By: Joe</title>
		<link>http://www.drunkendata.com/?p=653&#038;cpage=1#comment-17147</link>
		<dc:creator>Joe</dc:creator>
		<pubDate>Tue, 21 Nov 2006 03:52:16 +0000</pubDate>
		<guid isPermaLink="false">http://www.drunkendata.com/?p=653#comment-17147</guid>
		<description>Fred, If you&#039;re interested, we may be able to help you out. Post a reply here and I can contact you if you would like. </description>
		<content:encoded><![CDATA[<p>Fred, If you&#8217;re interested, we may be able to help you out. Post a reply here and I can contact you if you would like.</p>
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		<title>By: Administrator</title>
		<link>http://www.drunkendata.com/?p=653&#038;cpage=1#comment-17146</link>
		<dc:creator>Administrator</dc:creator>
		<pubDate>Tue, 21 Nov 2006 00:05:16 +0000</pubDate>
		<guid isPermaLink="false">http://www.drunkendata.com/?p=653#comment-17146</guid>
		<description>Let me know what happens with your suit.</description>
		<content:encoded><![CDATA[<p>Let me know what happens with your suit.</p>
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